Each office is responsible for the delivery of tickets and the payment of prizes. Prizes up to and including $250,000 can be claimed at any of the lottery's offices in Clive (Des Moines area) , Council Bluffs, Storm Lake, Mason City or Cedar Rapids. Prizes greater than that must be claimed at lottery headquarters in Clive.
Office hours are Monday through Friday from 8:00 a.m. to 4:00 p.m.
Iowa Lottery Headquarters:
| 13001 University Ave |
| Clive IA 50325-8225 |
| Telephone: 515.725.7900 |
Cedar Rapids Regional Office:
| 2345 Blairs Ferry Rd NE |
| Cedar Rapids IA 52402-1918 |
| Telephone: 319.395.9313 |
Mason City Regional Office:
| 2900 4th St. SW |
| Mason City IA 50401-1531 |
| Telephone: 641.424.6011 |
Storm Lake Regional Office:
| 822 Flindt Dr |
| Storm Lake IA 50588-3205 |
| Telephone: 712.732.6662 |
Council Bluffs Regional Office:
| Omni Centre Business Park |
| 300 W Broadway Ste 8 |
| Council Bluffs IA 51503-4482 |
| Telephone: 712.242.2161 |